First Responders

ReachLink supports police, fire fighters, EMS and other emergency response providers by understanding the unique needs of individuals serving in these professions.

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First Responders + Mental Health

First responders often perceive mental health professionals as obstacles who cause loss of pay or employment while strong team bonds protect from outside interference. These stigmatized relationships often cause mental health issues to be dealt with “in-house.”

ReachLink helps with...
  • Anxiety

  • Depression

  • Substance Abuse

  • PTSD

  • Eating Disorders

  • difficulty accepting help
  • coping with traumatic events/PTSD
  • managing depression and anxiety
  • line-of-duty injuries/chronic pain
  • drinking culture
  • workplace and community stigma


Firefighters face many behavioral health concerns including anxiety, depression, burnout, post-traumatic stress disorder and addiction.

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    Facing Facts

  • Critical stress is a large factor in the quality of mental health in EMS populations.

  • Firefighters have been recorded as exhibiting levels of PTSD rivaling that of combat veterans.

  • Certain factors such as alcohol dependence, depression, high levels of stress and more place firefighters at higher risk of developing PTSD.

  • Statistics provided by The CDC National Institute for Occupational Safety and Health (NIOSH).
  • Statistics provided by Ruderman Family Foundation White Paper.
  • Statistics provided by US National Library of Medicine National Institutes of Health


Law enforcement manages the most tragic events that happen in communities. Many struggle with alcohol abuse, depression, suicidal thoughts and PTSD.

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    Facing Facts

  • Nearly 1 in 4 police officers has thoughts of suicide at some point in their life. In the smallest departments, the suicide rate for officers increases to almost four times the national average.

  • The suicide rate for police officers is four times higher than the rate for firefighters.

  • Compared to the general population, law enforcement report much higher rates of depression, PTSD, burnout, and other anxiety related mental health conditions.



EMS practitioners face traumatic events that can impact mental health every day. Patient needs, family, nutrition, physical health, all can effect mental wellness.

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    Facing Facts

  • About 34% more EMS have contemplated suicide than the 2012 CDC national average.

  • About 6% more EMS have committed suicide than the 2012 CDC national average.

  • Critical stress is a large factor in the quality of mental health in EMS populations.



Tailored to your schedule and specific health needs.


If requested, we work with your employer, EAP or union.


We are a covered benefit of many health plans.


Sessions are always private and confidential.


Connect anytime, anywhere via phone or video.


Studies show tele-behavioral care improves health.

ReachLink can supplement and utilize your preexisting benefits. We will help coordinate your benefits to provide quality and affordable care when and where you need it.